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FREQUENTLY ASKED QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We offer standard ground shipping for all orders. We are working on getting express shipping for the online shop, but for now it is just standard ground.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Standard ground shipping usually takes about 7-10 days within the United States.
DO YOU SHIP INTERNATIONALLY?
We do not ship internationally, as of right now we are only shipping within the United States.
HOW WILL I KNOW WHEN MY ORDER SHIPS?
We will send a confirmation email with the details of your order and send a link to track your delivery.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We take all major credit cards including American Express, Mastercard, Visa, Capital One, and other vendors including Paypal, Apple Pay, and Google Pay.

Orders and Returns

WHAT IF I NO LONGER WANT MY ORDER?
We do not offer full returns, but we offer store credit in exchange.
Customers are able to return items for exchange within 30 days from when the order arrives for store credit ONLY

Returns must be received new, unworn, with tags attached and in original box. Items that do not meet this criteria are non returnable and will be denied.

Piazza Della Sole is not responsible for any shipping charges from returns.

· All sale items are final sale

· All hosiery is final sale
Please read our policy page.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You do not need an account to order, but it is recommended as you can save your past orders and information for next time for an easier checkout process.
HOW CAN I CANCEL OR CHANGE MY ORDER?
Please Contact Us if you need to change or cancel your order within 24 hours.
Our line is open Tuesday-Saturday 11am - 5pm.
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